Young female entrepreneur enjoying business and job success against city and sunset background. Successful businesswoman smiling outdoors

Download Our Free Report

Get my concise, FREE report for step-by-step guidance to STAND OUT & WIN in interviews!

Who should call back when a call is dropped?

You’re on the phone, trying to impress a recruiter, when suddenly you realize there’s nobody at the other end any more. You call back. Voicemail. So you hang up, because maybe they’re trying to call you . . . and you wait, and sweat, and wonder: Who should call back when a call is dropped?

Is there an etiquette about this?

Recently when this happened to me, I finally realized I should look it up online (duh!). I found various answers, some better than others.

Words of Wisdom (?) from the Internet:

Poring over the Google search results, I found an approach I’d call “blunder onward with the best intentions.”
In all cases, both should try . . . This is not a situation that should have some formal protocol.”

This struck me as a non-solution. Next I found a more elaborate version of this plan, which I’ll call “blunder onward, but it may take a while.”

“It doesn’t really matter . . . The biggest issue is, of course, calling each other back at the same time and hitting a deadlock. In that case, wait 5 minutes or so and then call back.”

Five minutes? In Recruiter Time, that’s a long stretch.

Come on, really, who should call back?

The most popular solution–endorsed by such notables as etiquette maven Margaret Page and the Chicago Tribune’s Mr. Manners–was (drum roll): the caller calls back. It makes sense, because the caller has the recipient’s number loaded up and can get things going with just a couple of smartphone taps.

And if they don’t, how long should you wait? Recruiters are busy bees, so I wouldn’t wait longer than a minute.

You’re welcome. Now that you know who should call back when a call is dropped, you might also appreciate a more substantial (and less snarky) post, “5 Tips to Ace a Surprise Phone Screen Interview.”

RELATED POSTS

Young female entrepreneur enjoying business and job success against city and sunset background. Successful businesswoman smiling outdoors

Download Our Free Report

Get my concise, FREE report for step-by-step guidance to STAND OUT & WIN in interviews!

Leave a Reply

Your email address will not be published.

{"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}
Share
Share3
Tweet